REFUND/EXCHANGE POLICY

AT ETEREA, WE WANT YOU TO LOVE YOUR PURCHASE. IF FOR ANY REASON YOU'RE NOT SATISFIED, OUR STRAIGHTFORWARD RETURN POLICY ENSURES A SMOOTH AND CONVENIENT RETURN PROCESS.

 

YOU HAVE 48 HOURS FROM THE TIME YOU RECEIVE YOUR ITEM TO REQUEST A RETURN OR EXCHANGE.

PLEASE NOTE THAT SHIPPING FEES FOR RETURNS OR EXCHANGES MAY DIFFER FROM THE ORIGINAL DELIVERY COSTS.

TO QUALIFY FOR A RETURN, YOUR ITEM MUST BE IN ITS ORIGINAL, UNUSED CONDITION, WITH TAGS ATTACHED, AND IN ITS ORIGINAL PACKAGING.

TO INITIATE A RETURN OR EXCHANGE, SIMPLY MESSAGE US ON INSTAGRAM OR

THROUGH THE WEBSITE WITH THE ORDER NUMBER AND YOUR PHONE/EMAIL ADDRESS

REFUNDS WILL BE ISSUED IN FULL, MINUS ANY SHIPPING FEES.